Business Process Improvement Can You Do It Or Do You Need An Expert

First, the answer to the question - you can do it!

Because we never learned how to improve business processes in school and because so many consultants promote how they can help you, it's natural to think that business process improvement (BPI) is a skill relegated to a special few. But think about it, almost everything you do every day is a process. Your routine in the morning is a process, making dinner is a process, and finding this article caused you to go through an internal mental process.

So forget about having to be an expert or needing to know total quality management or re-engineering techniques. Think about what you do every day at work. You are probably frustrated by the degree of bureaucracy you experience or how complicated things seem to be sometimes. Instead of just being frustrated, think about how you can improve on those things.

Start by identifying what your business processes even are, and learning more about how they work. It doesn't matter if you are an office worker or an executive. Think about what you're doing as you move through your day and you will start to build a process inventory, which is simply a list of business processes. Creating a process inventory is the first step to improving the effectiveness, efficiency, and adaptability of your business.

If Vince Lombardi ran a business instead of a football team, we might remember him today for saying that process isn't everything, it's the only thing. So put on your process cap and make a list of your business processes, identify the problems associated with them, talk to others about how to improve them, and try out your proposed changes on a small scale to make sure they work.